Berkley, Massachusetts
Not resolved

Worst customer service ever!!! I placed an order December 7, 2015 which was a Christmas gift for my child.

On December 22nd in the late afternoon I received the following email: telling me my item wouldn't ship until after Christmas !!' Why it took 15 days to figure this out is beyond me!

I'll never order from them again. First and last experience!!!!

This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with HearthSong and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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